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At Your Mortgage People, we guide customers through the mortgage process from start to finish.

We know that, just like each mortgage case, every customer is unique. We pride ourselves on our one-to-one personalised service that matches each customer to their best mortgage deal according to their own personal circumstances.

All our staff are trained to identify, and provide additional support for, customers experiencing financial difficulty or possible vulnerability and are on hand to provide any assistance required.

If you are concerned about your finances or ability to repay your mortgage, please speak to your advisor in the first instance who will be happy to help.

If however you would like additional support, or perhaps want to learn what options are available to those experience financial difficulties, you may find the organisations below useful.​


ca logo 100px Citizens Advice – a network of independent charities offering free and confidential advice on a range of issues including financial, legal and consumer problems. They are totally impartial and help millions of people every year.
Adviceline (England): 0800 144 8848 | Advicelink (Wales): 0800 702 2020  | Debt helpline: 0800 240 4420 | Debt LiveChat | General LiveChat
logo en desktop MoneyHelper – a free service provided by the Money and Pensions Service, sponsored by the government. MoneyHelper brings together the Money Advice Service, The Pensions Advisory Service and Pension Wise and offers free advice on subjects such as benefits, family & care.
Money guidance (England): 0800 138 7777 | Money guidance (Wales): 0800 138 0555 | WhatsApp | LiveChat
stepchange logo StepChange – a charity who offer ‘the UK’s most comprehensive debt advice service’. Their advice is free and they help hundreds of thousands of people every year with finance and debt problems.
Debt advice: 0800 138 1111 | LiveChat